Step 3: For the iPhone 7 and 7 Plus: Press and hold the Side button or Top button until you see the Power off slider, then turn off your device. IPhone 15: release date and price predictions, leaks, rumors, and more Connect your device to your computer while holding the Side button, and keep holding until you see your phone's Recovery Mode screen. Step 2: For the iPhone 8, 8 Plus, SE (2020), iPhone X, or later: Press and hold the Side button and one of the Volume buttons until you see the Power off slider, then turn off your device. Then relaunch your iPhone in Recovery Mode. Depending on your iPhone model, you'll need to either press and hold the Side button or the Side button and either Volume button until you see the Power off slider. Step 1: Launch iTunes (Mac/PC) or open the Finder (Mac), but don’t connect your device just yet. This may result in some data loss depending on when you last backed up your device. Restore your device from a backup using iTunes or the Finder. How to fix the "iPhone is disabled" error via iTunes or the Finder On a Mac running macOS Mojave or earlier, or on a PC, you will use iTunes. On a Mac running macOS Catalina or later, you will use the Finder app. Popular options include restoring your device from a backup using iTunes or the macOS Finder. There are several options for unlocking a disabled iPhone or iPad with the help of your computer or iCloud. That sounds drastic, but even if you must revert to factory settings, you can rest assured that your iPhone is in proper working order and your privacy is protected. If you habitually back up your data to iCloud or iTunes, you can restore your phone to the most recent backup, salvaging all or part of its contents. If you have already enabled the Erase data feature via Settings > Face ID & passcode, your device will automatically erase all content and settings stored on your device. Try again in 60 minutes.Īfter an hour and 10 wrong passcode tries, your iPhone locks completely, and the "Connect to iTunes" alert appears on the screen. After 10 wrong passcode attempts: iPhone is disabled.After eight wrong passcode attempts: iPhone is disabled.After seven wrong passcode attempts: iPhone is disabled.After six wrong passcode attempts: iPhone is disabled.Incorrect passcodes can also emerge in a number of involuntary ways, including accidentally trying to open your device in a pocket, friends or family members trying and failing to correctly remember your passcode, or even thieves who have stolen your phone. The error message can also occur after not using your Apple ID for a long time or if you have not updated your Apple ID settings. After five unsuccessful attempts, the phone will be disabled, but you can still open it with the correct passcode. Temporary lockdowns can also occur if the phone does not recognize your fingerprint through Touch ID. Incorrect passcodes are not the only cause of this shutdown. As a security precaution, the operating system for your iPhone or iPad disables your device so no one can access your private information. The "iPhone is disabled" error message is one that pops up after you have repeatedly entered the wrong passcode for your device. Fix a disabled iPhone or iPad via Find My iPhone.Fix a disabled iPhone or iPad via iCloud.How to fix the "iPhone is disabled" error via iTunes or the Finder.If you still can't activate your iPhone or iPad, contact Apple Support. If you get an error message that says the "activation information was invalid" or "activation information could not be obtained from the device," use recovery mode to restore your iPhone or iPad.If you get an error message on your computer that says that the SIM card isn't compatible or is invalid, contact your carrier.If an alert appears that says "Set up as New" or "Restore from Backup," it means your iPhone or iPad is activated.Wait while your computer detects and activates your iPhone or iPad:.With the cable that came with your iPhone or iPad, connect your iPhone or iPad to your computer.Check that your computer has an internet connection.Make sure that you have the latest version of macOS or the latest version of iTunes.If you still can't activate your iPhone or iPad, try again using your computer instead: If you get an error message on your iPhone or iPad that says the activation server is temporarily unavailable or cannot be reached when trying to activate, wait a few minutes, then repeat the previous steps.If you're using a cellular-data connection, connect to a reliable Wi-Fi network instead.
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